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Let's talk about your marketing
Because running a business is stressful enough as it is — there's no sense in struggling with getting customers to boot!
Shows how likely a customer is to stay with you or use more of your product. It's based on how they use it and how they interact with your support.
This score is your "early warning system." If you wait until a customer cancels to realize they are unhappy, you’ve waited too long. A health score helps you be proactive—when you see usage dropping, you can reach out with a personal check-in before the cancellation email ever hits your inbox.
