SaaS Marketing Glossary
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Email Workflow

Email Workflow

A visual map of an automated email sequence. This map shows all the emails, choices, and actions within that sequence.

Why it matters

Without a workflow map, your automation can quickly become a "spaghetti mess" that sends the wrong emails to the wrong people. Mapping it out forces you to think about the user’s logic: "If they click this, send that; if they don’t, send this." It keeps your marketing clean and intentional.

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