SaaS Marketing Glossary
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Ideal Customer Profile (ICP) & Buyer Persona

Ideal Customer Profile (ICP) & Buyer Persona

ICP, Buyer Persona, Ideal Customer Profile

A detailed picture of your best-fit customers. It includes their problems and what makes them buy. Often used as synonyms.

Why it matters

A real ICP is built on who actually buys and stays, not who you want to sell to. When you stop looking at job titles and start looking at the human beings with the job to be done, your sales calls shift from convincing people to serving them.

Founder perspective
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